Role of Business Process Optimization in an Organization

Abstract

Business process optimization is a crucial process in organizations that aims to maximize efficiency, minimize costs, and improve overall business performance. It involves modifying procedures to maximize parameters while adhering to certain limitations. The primary objectives of process optimization are productivity, efficiency maximization, and cost minimization. By examining current procedures, identifying areas for development, and implementing plans to expedite and enhance these procedures, organizations can increase productivity, lower costs, and boost customer satisfaction. By streamlining operations, organizations can eliminate bottlenecks, eliminate unnecessary tasks, and enhance productivity, ultimately leading to sustainable growth and improved overall output. Lean Six Sigma, Kaizen, Deming Cycle, and other organizational development methodologies are used in business process optimization. Organizations can increase productivity by streamlining and optimizing their operations. This enables them to produce more in the same amount of time and with the same resources, improving their overall output and growth of an organization. This paper provides a summary of the body of research on business process outsourcing (BPO) and suggests possible study subjects based on secondary data. The intention is to provide the reader with a comprehension of Business Process Optimization strategies.

Keywords: Business Process Optimization, Bottlenecks, Productivity, Sustainable, Six Sigma