Evaluating the Impact of Artificial Intelligence Versus Human Management on Modifying Workplace Behavior

10 Pages Posted: 28 Mar 2024

See all articles by Benny Traub

Benny Traub

Inspira AI Corp

Izzy Traub

Inspira AI Corp

Paul Thurman

Columbia University - Mailman School of Public Health

Phil Peper

Arizona State University (ASU) - Department of Psychology

Jo Ann Oravec

University of Wisconsin - Whitewater

Date Written: February 27, 2024

Abstract

This pilot study was a behaviour change experiment involving artificial intelligence, where remote employees of a digital marketing company were asked to form new habits related to their work schedules.

Three groups of employees were studied over 14 weeks. The first group was coached by a human manager. The second group was coached by an autonomous AI management system ("HARRi"). The third group was coached by both human and AI managers.

All groups of employees had previously been in the habit of working whenever they felt like it, with no fixed schedule. Starting in November of 2023, without disclosing that they were to be part of a pilot study, employees were asked to change their behaviour, specifically:
Plan their work schedule at least a few days in advance, start work each day at their planned start time and work during the hours that had been scheduled

The focus of the pilot was to draw initial conclusions regarding the efficacy of the current state of AI management technology, as developed by Inspira AI Corp.

The results of the pilot study demonstrate that the AI management system, without any human involvement, created behaviour change on par with the human manager. Readers should note that at least some of the data indicated that a combination of AI and human managers may deliver even better results, under certain circumstances, than AI or human managers on their own. Larger sample sizes are needed to verify this hypothesis and the conditions under which it may be true.

Keywords: Artificial intelligence, AI coach, AI manager, Remote employees, behavior change, Remote work, productivity

Suggested Citation

Traub, Benny and Traub, Izzy and Thurman, Paul and Peper, Phil and Oravec, Jo Ann, Evaluating the Impact of Artificial Intelligence Versus Human Management on Modifying Workplace Behavior (February 27, 2024). Available at SSRN: https://ssrn.com/abstract=4739430 or http://dx.doi.org/10.2139/ssrn.4739430

Benny Traub (Contact Author)

Inspira AI Corp ( email )

United States

Izzy Traub

Inspira AI Corp ( email )

United States

Paul Thurman

Columbia University - Mailman School of Public Health ( email )

600 West 168th St., 6th Floor
New York, NY 10032
United States

Phil Peper

Arizona State University (ASU) - Department of Psychology ( email )

950 S. McAllister Ave
P. O. Box 871104
Tempe, AZ 85287-1104
United States

Jo Ann Oravec

University of Wisconsin - Whitewater ( email )

800 W. Main
Whitewater, WI 53190
United States
6082306640 (Phone)

HOME PAGE: http://https://oravec.org/

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