From Clicks to Conversations: The Transition to Chat Interfaces

12 Pages Posted: 29 Mar 2024

See all articles by Md Shaheer Ahmed

Md Shaheer Ahmed

Christu Jyothi Institute of Technology and Science

Date Written: February 29, 2024

Abstract

The transition from search interfaces to chat interfaces marks a significant evolution in user interaction paradigms. This paper delves into the fundamental shift towards chat interfaces, exploring the reasons behind this transformation and its implications for user engagement. Through a comprehensive analysis, this study compares the key aspects of search and chat interfaces, focusing on user engagement, personalization, and information retrieval efficiency. Moreover, it examines the challenges and opportunities associated with adopting chat interfaces, including technical hurdles, user acceptance rates, and the substantial benefits for both businesses and users.

Keywords: Search interfaces, Chat interfaces, Large Language Models (LLMs), User engagement, User interface design, User experience design, Chatbot, Search Engine, ChatGPT

Suggested Citation

Ahmed, Md Shaheer, From Clicks to Conversations: The Transition to Chat Interfaces (February 29, 2024). Available at SSRN: https://ssrn.com/abstract=4742970 or http://dx.doi.org/10.2139/ssrn.4742970

Md Shaheer Ahmed (Contact Author)

Christu Jyothi Institute of Technology and Science ( email )

Jangaon, 506167
India

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