Exploring the Use of Custom GPTs in Higher Education Strategic Planning: A Preliminary Field Report

58 Pages Posted: 16 Apr 2024

See all articles by Valeri Chukhlomin

Valeri Chukhlomin

State University of New York - Empire State University

Date Written: April 13, 2024


This exploratory study aims to determine the potential of custom Generative Pre-trained Transformers (GPTs) in enhancing strategic planning processes within higher education institutions. Specifically, the research examines the use of custom GPTs in generating insights, streamlining decision-making, and guiding AI-driven transformation in this sector. The methodology involves developing and implementing two custom GPTs—the Strategic Advisor GPT and the Expert Panel GPT—in a simulated strategic planning process. The Strategic Advisor GPT is designed to generate strategic recommendations based on institution-specific data, while the Expert Panel GPT simulates diverse stakeholder perspectives. The simulation using publicly available strategic planning documents reveals that custom GPTs can generate valuable insights and recommendations aligned with institutional objectives. However, the study also emphasizes the importance of human expertise in interpreting and implementing GPT-generated outputs. The findings contribute to the limited research on AI applications in higher education strategic planning and highlight the need for further investigation into the practical implications and ethical considerations of AI-assisted decision-making. The study underscores the potential of custom GPTs to revolutionize strategic planning in higher education but calls for more rigorous testing with real-world data and diverse stakeholder involvement. Future research should explore the long-term impact of AI-assisted strategic planning on institutional performance and develop best practices for responsible AI implementation in this context.

Keywords: Artificial personas, Generative AI, Custom GPTs, Strategic Planning, Higher Education, AI-Driven Transformation, Exploratory Research, Simulation

Suggested Citation

Chukhlomin, Valeri, Exploring the Use of Custom GPTs in Higher Education Strategic Planning: A Preliminary Field Report (April 13, 2024). Available at SSRN: https://ssrn.com/abstract=4793697 or http://dx.doi.org/10.2139/ssrn.4793697

Valeri Chukhlomin (Contact Author)

State University of New York - Empire State University ( email )

113 West Avenue
Saratoga Springs, NY 12866
United States
518-587-2100 (Phone)

HOME PAGE: http://https://www.sunyempire.edu

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