The Impact of Communication on Organizational Performance: A Comprehensive Analysis

Abstract

Effective communication is crucial for organizational performance, promoting clarity, alignment, collaboration, employee engagement, feedback, conflict resolution, customer satisfaction, and decision-making. It boosts productivity, efficiency, and trust, while fostering open and transparent communication. Feedback channels encourage constructive criticism, while conflict resolution minimizes disruptions. Effective communication with customers helps understand their needs and address concerns. In conclusion, clear and accurate communication is essential for enhancing organizational performance. In summary, communication plays a vital role in promoting organizational performance by fostering clarity, alignment, collaboration, employee engagement, feedback, conflict resolution, customer satisfaction, and effective decision-making. A desk review was followed in this article is to answer the study question: “How Communication can affect Organizational performance?”

Keywords: Organizational Communication, organizational performance, goal alignment, feedback, conflict resolution, decision-making, Efficiency, Effectiveness, Employee engagement, Productivity, Quality, Innovation, Learning, Adaptability, Customer satisfaction and organizational culture