Peer Mediation in Refugee Shelters: What Constitutes Peer Mediation From the Participants' Point of View?

Abstract

This empirical dissertation delves into the study of peer mediation within refugee shelters, focusing on understanding the participants' perspectives on what constitutes peer mediation. Drawing upon the grounded theory methodology by Strauss and Corbin, the study examines the experiences and perceptions of refugees engaged in peer mediation activities in refugee shelters in Germany. 
The findings of the dissertation reveal that peer mediation plays a significant role in strengthening the self-efficacy of participants. Furthermore, the study highlights that engaging in peer mediation imbues refugees with a sense of meaning, as they assist their peers in resolving conflicts. Additionally, participants who undergo training as peer mediators report an increase in self-confidence regarding their mediation skills and conflict resolution competence as a direct result of increased self-efficacy. 
The findings can guide the development of peer mediation programs that meet the specific needs of refugees in shelters. This research helps us see how peer mediation has the potential to promote self-efficacy, facilitating integration into new environments. Peers assisting one another not only aid others but also experience personal growth. By mitigating conflicts within refugee shelters, peer mediation reduces the need for security interventions. Implementing measures that incentivize refugees to reclaim their sense of self-efficacy is crucial.

Keywords: peer mediation, refugees, refugee shelters, dispute resolution