Cutting through the noise: Assessing tools that employ artificial intelligence

25 Pages Posted: 1 Jul 2024

See all articles by Leticia Antunes Nogueira

Leticia Antunes Nogueira

Norwegian University of Science and Technology (NTNU) - NTNU University Library

Stine Thordarson Moltubakk

Norwegian University of Science and Technology (NTNU) - NTNU University Library

Andreas Fagervik

Norwegian University of Science and Technology (NTNU) - NTNU University Library

Inga Buset Langfeldt

Norwegian University of Science and Technology (NTNU) - NTNU University Library

Date Written: June 26, 2024

Abstract

The popularization of artificial intelligence represents a significant business opportunity for private actors developing tools and services aimed at research and higher education. Academic libraries are often at the receiving end of sales pitches for new tools and could benefit from guidance on how to assess them. Libraries' assessment of tools is a valuable service to library stakeholders, many of whom may not have sufficient time, the necessary competences, or the inclination to explore the landscape of innovations promising to support their information needs and research endeavours. This article offers concrete guidance concerning what to consider when assessing whether to adopt, endorse and/or invest in innovative information and research tools that make use of artificial intelligence. The main areas proposed for reflection concern (i) tool purpose, design, and technical aspects, (ii) information literacy, academic craftsmanship and integrity, (iii) ethics and the political economy of artificial intelligence.

Keywords: artificial intelligence, AI tools, academic libraries, library services, library acquisitions, public procurement

Suggested Citation

Nogueira, Leticia Antunes and Thordarson Moltubakk, Stine and Fagervik, Andreas and Buset Langfeldt, Inga, Cutting through the noise: Assessing tools that employ artificial intelligence (June 26, 2024). Available at SSRN: https://ssrn.com/abstract=4877074 or http://dx.doi.org/10.2139/ssrn.4877074

Leticia Antunes Nogueira (Contact Author)

Norwegian University of Science and Technology (NTNU) - NTNU University Library ( email )

Norway

Stine Thordarson Moltubakk

Norwegian University of Science and Technology (NTNU) - NTNU University Library ( email )

Andreas Fagervik

Norwegian University of Science and Technology (NTNU) - NTNU University Library ( email )

Inga Buset Langfeldt

Norwegian University of Science and Technology (NTNU) - NTNU University Library ( email )

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