An Analysis of Integrating Artificial Intelligence in Academic Libraries

Abstract

This article presents a literature review on integrating artificial intelligence (AI) in academic libraries, focusing on the transformative impact of AI-based tools and services on library management, resource utilisation, and research experience. While AI offers promising solutions to increase efficiency and effectiveness, the review identifies several challenges and concerns that need to be addressed, such as ethical and privacy considerations, staff training and development, and a user-centered approach. To integrate AI successfully, libraries must collaborate with professionals, researchers, and policymakers and adopt a continuing education approach to AI. Overcoming resistance to technological change, communicating efforts, and engaging staff are essential for libraries to leverage AI's potential benefits and enhance their services and operations.

Keywords: Artificial intelligence, Academic libraries, Machine learning (ML), IoT, Predictive analytics, Chatbots