Measuring Organizational Character: Leveraging Sentence-Bert and Mbti

Abstract

This study aims to introduce a pioneering approach to measure the organizational character of companies based on the Myers-Briggs Type Indicator (MBTI) employing text analytics, namely Sentence-BERT. Our analysis encompasses a substantial dataset from Glassdoor, comprising 1,329,264 anonymous employee reviews covering 1,147 companies within the S&P 1500 Index. Our findings highlight ENFJ (Extroversion, Intuitive, Feeling, Judging type), ENTJ (Extroversion, Intuitive, Thinking, Judging type), and ENFP (Extroversion, Intuitive, Feeling, Perceiving type) as the foremost organizational character types out of 16 types, with ENFJ representing 29% of the sample companies. EJ (Extroverted-Judging type) behavioral temperament and NF (Intuitive-Feeling type) decision-making temperament emerge as prevalent traits within these organizational contexts. Companies operating within the same industry tend to have analogous organizational character. Additionally, our statistical validation highlights that ENTJ companies exhibit the highest levels of innovativeness. These findings offer practical insights for organizational diagnostics and strategic formulation while paving the way for prospective empirical inquiries into the broader impact of organizational character.

Keywords: Organizational character, MBTI, online company review, text similarity, Sentence-BERT