RELATIONSHIPS AMONG ERP POST-IMPLEMENTATION SUCCESS CONSTRUCTS: AN ANALYSIS AT THE ORGANIZATIONAL LEVEL OF FOREXEBUG PLATFORM

Abstract

Success factors in the implementation of public sector financial reporting systems have been widely studied. However, we can say that few have studied ERP post-implementation success in organizational contexts, an analysis of the FOREXEBUG platform. The lack of research on ERP system success evaluations, a reporting platform, partly motivates this research. In this paper the object of study is the success of the ERP system. This ERP system was developed from previous relevant frameworks. This research adds to the body of knowledge in the field of evaluating the success of the implementation of a well-developed system of reporting financial statements in the public sector. Structural equation modeling was used to test several relevant hypotheses. As a result, the results showed that the hypotheses have significant and positive associations. The results have a strong relevance in designing the success of ERP, a reporting platform. As positive results we can list the constructs of system quality, service quality, individual impact, work group impact and organizational impact. The advantages of the study findings for evaluating the success of a reporting platform, namely FOREXEBUG, and its implications for practice and research are discussed. With the help of the FOREXEBUG online IT platform, public institutions have the opportunity to report their financial statements electronically, in accordance with budgetary and patrimonial accounting

Keywords: ERP, system quality, information quality, technology adoption, national reporting system, accounting, forexebug JEL Classification: M41, H61, M35