The Impact of Working from Home on the Nature of Work, Well-being and Performance 

Abstract

Working from home (WFH) impacts the nature of work in a variety of ways with those working from home reporting higher levels of hassles and job target pressures. WFH employees also reported experiencing greater conflicts with their supervisors and co-workers and lesser support from co-workers. WFH also had negative consequences for employees' well-being with employees more likely to experience negative emotions, loneliness, depression and anxiety. WFH is also associated with a reduction in employee productivity, professional efficacy and an increase in turnover intentions. However, the relationships between WFH, employee well-being and performance are non-monotonic, which suggests that hybrid working arrangements may not be a desirable compromise.

Keywords: Working from home, autonomy, satisfaction, productivity, wellbeing

JEL Classification: D23, D90, L22, L23