Exemplifying Business Opportunities for Improving Data Quality from Corporate Household Research

20 Pages Posted: 27 Apr 2004  

Stuart Madnick

Massachusetts Institute of Technology (MIT) - Sloan School of Management

Richard Y. Wang

Massachusetts Institute of Technology (MIT)

Krishna Chettayar

Independent

Frank Dravis

Firstlogic Inc.

James Funk

Independent

Raïssa Katz-Haas

Independent

Cindy Lee

Massachusetts Institute of Technology (MIT)

Yang Lee

Massachusetts Institute of Technology (MIT); Northeastern University - Management Information Systems Area

Xiang Xian

Massachusetts Institute of Technology (MIT) - Department of Electrical Engineering

Sumit Bhansali

Massachusetts Institute of Technology (MIT)

Date Written: February 2004

Abstract

Corporate household (CHH) refers to the organizational information about the structure within the corporation and a variety of inter-organizational relationships. Knowledge derived from this data is becoming increasingly important for improving data quality in applications, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), risk management, and sales and market promotion. Extending the concepts from our previous CHH research, we exemplify in this paper the importance of improved corporate household knowledge and processing in various business application areas. Additionally, we provide examples of CHH business rules that are often implicit and fragmented - understood and practiced by different domain experts across functional areas of the firm. This paper is intended to form a foundation for further research to systematically investigate, capture, and build a body of corporate householding knowledge across diverse business applications.

Keywords: Corporate Householding, Data Quality, Organizational Structures, Interdependence, Name Matching, Entity Aggregation, Information Quality, Account Consolidation, Conflict of Interest, Risk Management, Customer Relationship Management (CRM), Supply Chain Management (SCM), Regulation and Disclosure

Suggested Citation

Madnick, Stuart and Wang, Richard Y. and Chettayar, Krishna and Dravis, Frank and Funk, James and Katz-Haas, Raïssa and Lee, Cindy and Lee, Yang and Xian, Xiang and Bhansali, Sumit, Exemplifying Business Opportunities for Improving Data Quality from Corporate Household Research (February 2004). MIT Sloan Working Paper No. 4481-04; CISL Working Paper No. 2004-03. Available at SSRN: https://ssrn.com/abstract=529723 or http://dx.doi.org/10.2139/ssrn.529723

Stuart E. Madnick (Contact Author)

Massachusetts Institute of Technology (MIT) - Sloan School of Management ( email )

E53-321
Cambridge, MA 02142
United States
617-253-6671 (Phone)
617-253-3321 (Fax)

Richard Y. Wang

Massachusetts Institute of Technology (MIT) ( email )

E53-317
Cambridge, MA 02139
United States
617-253-0442 (Phone)
617-253-3321 (Fax)

Krishna Chettayar

Independent ( email )

No Address Available

Frank Dravis

Firstlogic Inc. ( email )

100 Harborview Plaza
La Crosse, WI 54601-4071
United States

James Funk

Independent ( email )

No Address Available

Raïssa Katz-Haas

Independent ( email )

No Address Available

Cindy Lee

Massachusetts Institute of Technology (MIT) ( email )

50 Memorial Drive
Cambridge, MA 02139-4307
United States

Yang Lee

Massachusetts Institute of Technology (MIT) ( email )

50 Memorial Drive
Cambridge, MA 02139-4307
United States

Northeastern University - Management Information Systems Area ( email )

Boston, MA 02115
United States

Xiang Xian

Massachusetts Institute of Technology (MIT) - Department of Electrical Engineering ( email )

50 Memorial Drive
Cambridge, MA 02139-4307
United States

Sumit Bhansali

Massachusetts Institute of Technology (MIT) ( email )

50 Memorial Drive
Cambridge, MA 02139-4307
United States

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