Power, Innovation and Problem-Solving: The Personnel Managers' Three Steps to Heaven?

Posted: 1 Jun 2004

See all articles by David Guest

David Guest

King's College London - The Management Centre

Zella King

University of Reading - Department of Management

Abstract

Legge's seminal book on personnel managers (Legge, 1978) identified ambiguities in their role, vicious circles that limited their power and possible strategies to improve their effectiveness. This paper explores how far the advent of human resource management has altered the circumstances in which they find themselves and how far it offers a new basis for power and influence. Analysis of interviews with 48 senior executives indicates that although there have been changes in features of the ambiguities and vicious circles, personnel managers have failed to overcome many of the problems identified by Legge 25 years earlier or to seize the opportunities outlined by Ulrich (1997) to become human resource champions.

Suggested Citation

Guest, David and King, Zella, Power, Innovation and Problem-Solving: The Personnel Managers' Three Steps to Heaven?. Available at SSRN: https://ssrn.com/abstract=531995

David Guest (Contact Author)

King's College London - The Management Centre ( email )

150 Stamford Street
London, SE1 9NN
United Kingdom

Zella King

University of Reading - Department of Management ( email )

PO Box 218
Reading, Berkshire RG6 6AH
United Kingdom
+44 (0)118 378 5061 (Phone)

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