The Organizational Transformation Process: The Micropolitics of Dissonance Reduction and the Allignment of Logics of Action

Administrative Science Quarterly, Vol. 45, No. 4, p. 704, December 2000

Posted: 6 Sep 2004

See all articles by Samuel Bacharach

Samuel Bacharach

Cornell University - School of Industrial and Labor Relations

Peter Bamberger

Technion-Israel Institute of Technology - The William Davidson Faculty of Industrial Engineering & Management

William Sonnenstuhl

Cornell University - School of Industrial and Labor Relations

Abstract

Arguing that current theories of organizational change fail to pay adequate attention to how organizations move from one stable state to another, a model is generated of the organizational transformation process. It is argued that to the degree that organizations are systems of exchange, they may be said to be transformed through a process by which the logics of action that parties bring to the exchange are aligned, misaligned, and realigned. Developing the concept of logic of action and drawing on cognitive dissonance theory, examination is made of how, in the face of a massive environmental shift (in this case, airline deregulation), changes at the institutional level were transformed into changes at the core level. The model is generated from an analysis of qualitative data on the impact of deregulation on labor and management's approach to employee emotional well-being in the airline industry.

Note: This is a description of the paper and not the actual abstract.

Keywords: transformation, change, environment, institutional theory

Suggested Citation

Bacharach, Samuel and Bamberger, Peter and Sonnenstuhl, William, The Organizational Transformation Process: The Micropolitics of Dissonance Reduction and the Allignment of Logics of Action. Administrative Science Quarterly, Vol. 45, No. 4, p. 704, December 2000. Available at SSRN: https://ssrn.com/abstract=585521

Samuel Bacharach

Cornell University - School of Industrial and Labor Relations ( email )

Institute for Workplace Studies
Ithaca, NY 14853-3901
United States
212-340-2850 (Phone)
212-340-2893 (Fax)

Peter Bamberger (Contact Author)

Technion-Israel Institute of Technology - The William Davidson Faculty of Industrial Engineering & Management ( email )

Haifa 32000
Israel
972-4-829-4510 (Phone)

William Sonnenstuhl

Cornell University - School of Industrial and Labor Relations ( email )

Ithaca, NY 14853-3901
United States

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