Reinventing Crew Scheduling at Netherlands Railways

23 Pages Posted: 24 Sep 2004

See all articles by Erwin Abbink

Erwin Abbink

NS Reizigers - Department of Logistics

Matteo Fischetti

University of Padova - DEI

L. G. Kroon

Erasmus University Rotterdam (EUR) - Department of Technology and Operations Management; Erasmus Research Institute of Management (ERIM); NS Reizigers - Department of Logistics

Gerrit Timmer

ORTEC International; Free University of Amsterdam

M. J. C. M. Vromans

Erasmus University Rotterdam (EUR)

Date Written: July 28, 2004

Abstract

In this paper we describe the successful application of a sophisticated Operations Research model and the corresponding solution techniques for scheduling the 6,500+ drivers and conductors of the Dutch railway operator NS Reizigers (Netherlands Railways). In 2001 the drivers and conductors were very dissatisfied with the structure of their duties, which led to nation wide strikes. However, the application of the model described in this paper led to the development of an alternative production model (‘Sharing Sweet & Sour’) that both satisfied the drivers and conductors, and at the same time supported an increment of the punctuality and efficiency of the railway services. The plans produced according to the alternative production model trimmed personnel costs by about $4.8million (or1.2%) per year. Moreover, it was shown that cost reductions of over $7 million per year are also achievable.

Keywords: efficiency, crew scheduling, set covering model, punctuality and crew, Railway transportation

JEL Classification: R4, M, M11, C61

Suggested Citation

Abbink, Erwin and Fischetti, Matteo and Kroon, Leo and Timmer, Gerrit and Vromans, Michiel J.C.M., Reinventing Crew Scheduling at Netherlands Railways (July 28, 2004). ERIM Report Series Reference No. ERS-2004-046-LIS. Available at SSRN: https://ssrn.com/abstract=594982

Erwin Abbink

NS Reizigers - Department of Logistics ( email )

3500 HA Utrecht
Netherlands

Matteo Fischetti

University of Padova - DEI ( email )

Via Gradenigo 6/A
35100 Padova
Italy

Leo Kroon (Contact Author)

Erasmus University Rotterdam (EUR) - Department of Technology and Operations Management ( email )

RSM Erasmus University
PO Box 1738
3000 DR Rotterdam
Netherlands
+31 0 10 408 1957 (Phone)
+31 0 10 408 9010 (Fax)

HOME PAGE: http://web.eur.nl/fbk/dep/dep1/Introduction/Staff/People/Kroon

Erasmus Research Institute of Management (ERIM)

P.O. Box 1738
3000 DR Rotterdam
Netherlands

NS Reizigers - Department of Logistics

3500 HA Utrecht
Netherlands

Gerrit Timmer

ORTEC International ( email )

P.O. Box 490
NL-2800 AL Gouda
Netherlands

Free University of Amsterdam

Amsterdam, ND North Holland
Netherlands

Michiel J.C.M. Vromans

Erasmus University Rotterdam (EUR) ( email )

Burgemeester Oudlaan 50
3000 DR Rotterdam, Zuid-Holland 3062PA
Netherlands

Register to save articles to
your library

Register

Paper statistics

Downloads
215
Abstract Views
1,801
rank
140,891
PlumX Metrics