Conflict Management Strategies as Moderators or Mediators of the Relationship between Intragroup Conflict and Job Performance

9 Pages Posted: 30 Oct 2004

See all articles by M. Afzalur Rahim

M. Afzalur Rahim

Western Kentucky University

Clement Psenicka

Youngstown State University - Department of Management

Date Written: June 15, 2004

Abstract

There were numerous studies on conflict or conflict management styles (Jehn, 1997; Rahim, 2001) and individual and group outcomes, but no study, to our knowledge, investigated the moderating or mediating effects of the conflict management strategies on the relationship between conflict and job performance. This study was an attempt to bridge the gap. The moderating and mediating effects of conflict management strategies - problem solving and bargaining - on the relationship between i.

Keywords: Conflict, Conflict strategies, effectiveness

JEL Classification: D74

Suggested Citation

Rahim, M. Afzalur and Psenicka, Clement, Conflict Management Strategies as Moderators or Mediators of the Relationship between Intragroup Conflict and Job Performance (June 15, 2004). IACM 17th Annual Conference Paper. Available at SSRN: https://ssrn.com/abstract=610702 or http://dx.doi.org/10.2139/ssrn.610702

M. Afzalur Rahim (Contact Author)

Western Kentucky University ( email )

1 Big Red Way
Bowling Green, KY 42101-3576
United States

Clement Psenicka

Youngstown State University - Department of Management ( email )

Youngstown, OH 44555
United States
330-757-8188 (Phone)

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