Strategies for Implementing Change: An Experiential Approach
Group & Organization Studies, Vol. 7, No. 4, pp. 457-475, 1982
14 Pages Posted: 15 Jan 2005 Last revised: 26 Jul 2008
An attitude survey and a role-playing case were used to identify the typical approaches people use to implement important changes in organizations. This typical strategy, suggested or used by over 90% of the subjects, was not successful in producing change in any of the fourteen role-playing trials. However, with ten minutes of instruction in the 'Delta Technique,' 86% of the subjects were successful in introducing change in another fourteen role-playing trials. The 'Delta Technique' consists of simple rules drawn from half a century of research.
Keywords: Implement changes, organizational change, strategies for changes
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