An Examination of the Relationships between Leadership Style, Quality, and Employee Satisfaction in R&D Versus Administrative Environments

10 Pages Posted: 27 Jan 2005

See all articles by Yair Berson

Yair Berson

University of Haifa - Faculty of Education

Jonathan D. Linton

Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology

Abstract

Academics and executives argue that effective leadership is a key predictor of R&D success as well as quality management. Recent research highlights transformational leadership as a highly effective style shown to predict performance in organizations. However, no study examined the role of transformational and transactional leadership in building quality climate in R&D versus non-R&D settings. We examined the relationship between leadership style and the establishment of a quality environment in an R&D setting based on an empirical study of 511 research engineers and scientists. It is found that both transformational leadership and transactional contingent-reward leadership are related to the establishment of a quality environment in the R&D part of a telecommunications firm. However, the impact of transactional contingent-reward leadership ceases to be significant once both leadership styles are considered simultaneously using structural equations. A transformational leadership style was also found to be related to employee satisfaction.

Suggested Citation

Berson, Yair and Linton, Jonathan D., An Examination of the Relationships between Leadership Style, Quality, and Employee Satisfaction in R&D Versus Administrative Environments. R&D Management, Vol. 35, No. 1, pp. 51-60, January 2005. Available at SSRN: https://ssrn.com/abstract=654858

Yair Berson (Contact Author)

University of Haifa - Faculty of Education ( email )

Haifa 31905
Israel

Jonathan D. Linton

Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology ( email )

110 8th St
Troy, NY 12180
United States

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