Interacting Dimensions of Diversity: Cross-Categorization and the Effects of Informational Diversity

31 Pages Posted: 1 Jun 2005

See all articles by Astrid C. Homan

Astrid C. Homan

University of Amsterdam - Department of Work and Organizational Psychology

D.L. van Knippenberg

Erasmus University Rotterdam (EUR)

Gerben A. van Kleef

University of Amsterdam - Department of Psychology

Carsten K. W. De Dreu

University of Amsterdam - Department of Psychology

Date Written: June 1, 2005

Abstract

When does informational diversity enhance team functioning? Prior research has found both positive and negative effects of informational diversity. We conducted an experiment to show how the interplay between informational and demographic diversity can account for some of these inconsistencies. In the context of a group decision-making task, 70 four-person groups received either a homogeneous or a heterogeneous set of information. Further, groups were either homogeneous or heterogeneous on gender (i.e., four [fe]males vs. two males and two females). In the gender diverse groups the heterogeneous information was either converged with gender (two males received information set A and two females received set B) or crossed with gender (one male and one female received set A, and one male and one female received set B). Results showed that informational diversity enhanced team functioning when it was crossed rather than converged with demographic diversity.

Keywords: Diversity, teams, group processes

Suggested Citation

Homan, Astrid C. and Van Knippenberg, Daan and van Kleef, Gerben A. and De Dreu, Carsten K. W., Interacting Dimensions of Diversity: Cross-Categorization and the Effects of Informational Diversity (June 1, 2005). Available at SSRN: https://ssrn.com/abstract=732663 or http://dx.doi.org/10.2139/ssrn.732663

Astrid C. Homan (Contact Author)

University of Amsterdam - Department of Work and Organizational Psychology ( email )

Weesperplein 4
Amsterdam, 1018 XA
Netherlands
+31 20 525 5955 (Phone)
+31 20 639 0531 (Fax)

Daan Van Knippenberg

Erasmus University Rotterdam (EUR) ( email )

Burgemeester Oudlaan 50
3000 DR Rotterdam, Zuid-Holland 3062PA
Netherlands

Gerben A. Van Kleef

University of Amsterdam - Department of Psychology ( email )

Roetersstraat 15
Amsterdam, 1018 WB
Netherlands
+31 20 525 6633 (Phone)
+31 20 639 0531 (Fax)

Carsten K. W. De Dreu

University of Amsterdam - Department of Psychology ( email )

Roetersstraat 15
Amsterdam, 1018 WB
Netherlands
+31 20 525 6865 (Phone)
+31 20 639 0531 (Fax)

HOME PAGE: http://www.psy.uva.nl/ResEdu/AO/People/Dreu/deDreu.html

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