Knowledge Management in Non-Governmental Organisations: A Partnership for the Future
Proceedings of the 7th International Conference, Enterprise Information Systems (ICEIS), Miami, USA, May 24-28, 2005
10 Pages Posted: 3 Jun 2005
Abstract
This paper explores Knowledge Management (KM) practices for use with portal technologies in Non-Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs working in Humanitarian Aid and Social Development increasingly need systems to manage the creation, accessing and deployment information: within the NGOs themselves, between different NGOs that work together and, ultimately, between NGOs and Society as a whole. Put simply, NGOs are organizations that need an effective KM solution to tackle the problems that arise from both their local-global nature and from the difficulties of effective communication between and within NGOs and Civil Society. To address these problems, the underlying objectives, entities, activities, workflow and processes of the NGO will be considered from a KM framework. This paper presents the needs of a responsible, cooperative and participative NGO from a KM perspective, in order to promote the growth of Communities of Practice in local as well as in global network.
Keywords: Knowledge Management, Communities of Practice, Non-Governmental Organisations, Civil Society Organisations, Information Society, Humanitarian Aid, Social Development
JEL Classification: F35, M54, O19, O22, O33
Suggested Citation: Suggested Citation
Do you have a job opening that you would like to promote on SSRN?
Recommended Papers
-
By Karen Handley, Andrew Sturdy, ...
-
Knowledge Communities and Knowledge Collectivities: A Typology of Knowledge Work in Groups
-
Learning to Build a Car: An Empirical Investigation of Organizational Learning
By Bruno Dyck, Frederick A. Starke, ...
-
By Paul M. Hildreth and Chris Kimble
-
Conceptualizing Knowledge Creation: A Critique of Nonaka's Theory
-
Conceptualizing Knowledge Creation: A Critique of Nonaka's Theory
-
By Bob Kijkuit and Jan Van Den Ende
-
Computer Mediated Communications and Communities of Practice
By Paul M. Hildreth, Chris Kimble, ...
-
Communities of Practice: Going One Step Too Far?
By Chris Kimble and Paul M. Hildreth