Magistrates' Everyday Work and Emotional Labour

25 Pages Posted: 22 Dec 2005

See all articles by Sharyn Roach Anleu

Sharyn Roach Anleu

Flinders University - Department of Sociology

Kathy Mack

Flinders University - School of Law

Abstract

The concept of emotional labour describes the management of emotions as part of everyday work performance. Much of the research in this field has been in relation to jobs in the service sector where (mostly female) employees are required to shape their own feelings in order to make customers or clients feel at ease, comfortable or happy. There has been relatively little attention paid to the importance of emotional labour in professional occupations. This paper examines the emotional labour of magistrates in court. Magistrates must often regulate their own emotions and those of some court users, many of whom are not legally represented and who express a variety of emotions, including anger and distress, and experience social problems that may elicit emotions or emotional responses from the magistrate. The paper reports findings from interviews with over 40 magistrates throughout Australia and begins to address the significance of emotional labour for this branch of the judiciary.

Suggested Citation

Roach Anleu, Sharyn and Mack, Kathy, Magistrates' Everyday Work and Emotional Labour. Journal of Law and Society, Vol. 32, No. 4, pp. 590-614, December 2005. Available at SSRN: https://ssrn.com/abstract=857659 or http://dx.doi.org/10.1111/j.1467-6478.2005.00339.x

Sharyn Roach Anleu (Contact Author)

Flinders University - Department of Sociology ( email )

Adelaide, S.A, 5001
Australia
+61 8 8201 2122 (Phone)
+61 8 8201 3521 (Fax)

Kathy Mack

Flinders University - School of Law ( email )

Adelaide S.A. 5001
Australia
+08 8201 3627 (Phone)

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