Creating Desirable Organizational Characteristics: How Organizations Create a Focus on Results and Managerial Authority

La Follette School Working Paper No. 2005-027

36 Pages Posted: 7 Dec 2005

See all articles by Donald P. Moynihan

Donald P. Moynihan

Georgetown University - McCourt School of Public Policy

Sanjay K. Pandey

George Washington University - Trachtenberg School of Public Policy and Public Administration

Date Written: 2005

Abstract

What are the factors that lead to desirable organizational characteristics? This paper examines this question by proposing a model to explain the ability of some organizations to create a focus on results and high levels of managerial authority. The New Public Management literature points to these two organizational characteristics as key steps for improving public performance and providing results-based accountability. Employing a national survey of U.S. state government health and human service agency managers we find that political support for the organization and purposeful reform efforts do lead to desirable organizational characteristics. In addition, strong internal communication fosters a focus on results, and organizational culture shapes the decision-making authority of managers.

Keywords: new public management, reform, performance, flexibility

JEL Classification: l20

Suggested Citation

Moynihan, Donald P. and Pandey, Sanjay K., Creating Desirable Organizational Characteristics: How Organizations Create a Focus on Results and Managerial Authority (2005). La Follette School Working Paper No. 2005-027, Available at SSRN: https://ssrn.com/abstract=867107 or http://dx.doi.org/10.2139/ssrn.867107

Donald P. Moynihan (Contact Author)

Georgetown University - McCourt School of Public Policy ( email )

Old North, Suite 100
37th & O Streets NW
Washington, DC 20057
United States

Sanjay K. Pandey

George Washington University - Trachtenberg School of Public Policy and Public Administration ( email )

805 21st Street, NW
Suite 601
Washington, DC 20052
United States

Here is the Coronavirus
related research on SSRN

Paper statistics

Downloads
226
Abstract Views
1,421
rank
148,052
PlumX Metrics