Outsourcing of Human Resource Management Services in Greece

International Journal of Manpower, Vol. 26, No. 4, pp. 382-396, June 2005

22 Pages Posted: 30 Dec 2005 Last revised: 26 Jan 2011

See all articles by Eleanna Galanaki

Eleanna Galanaki

Athens University of Economics and Business

Nancy Papalexandris

Athens University of Economics and Business

Date Written: January 24, 2011

Abstract

Purpose: Outsourcing is gaining considerable popularity in the field of business services and management. The purpose of this paper is to illustrate the practice of outsourcing human resource management (HRM) functions, such as training, staffing, rewards and restructuring, in Greece.

Design/methodology/approach: The analysis draws upon both primary and secondary data. The findings of the 1999 CRANET survey and a study on the companies that offer HRM services in Greece are used to set the frame of analysis. A series of in-depth interviews with HR managers and senior HRM consultants are used to support the quantitative data.

Findings: The analysis suggests that the Greek market of HRM services is still at an initial stage of development, with limited credibility, while the customers lack the experience of managing outsourcing relations and are reluctant to establish a partnership- type HRM outsourcing agreement. Considerable differences are identified between the Greek market for HRM services and those of more developed markets.

Originality/value: The description of the Greek market of HRM services can be useful to vendors and users of HRM services, as well as researchers dealing with outsourcing in small markets.

Keywords: Outsourcing, Human resource management, Greece

JEL Classification: M12

Suggested Citation

Galanaki, Eleanna and Papalexandris, Nancy, Outsourcing of Human Resource Management Services in Greece (January 24, 2011). International Journal of Manpower, Vol. 26, No. 4, pp. 382-396, June 2005. Available at SSRN: https://ssrn.com/abstract=872701

Eleanna Galanaki (Contact Author)

Athens University of Economics and Business ( email )

Athens
Greece
+30 210 8203473 (Phone)

Nancy Papalexandris

Athens University of Economics and Business ( email )

76 Patission Street
Athens, 104 34
GREECE

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