A Model for Emergency Service of VoIP Through Certification and Labeling

Federal Communications Law Journal, Vol. 58, p. 116, 2006

54 Pages Posted: 23 Jan 2006  

Patrick S. Ryan

Catholic University of Leuven (KUL) - Interdisciplinary Center for Law and Information Technology (ICRI); Google Inc.; University of Colorado at Boulder, Interdisciplinary Telecommunications Program

Tom Lookabaugh

University of Colorado at Boulder - Department of Computer Science

Douglas Sicker

Carnegie Mellon University; University of Colorado at Boulder - Department of Computer Science

Abstract

Voice over Internet Protocol ("VoIP") promises to upend a centuryold model of voice telephony by creating a more dynamic marketplace and by changing the point of control from the central office switch to the end user's device. The transformation to VoIP is only in its very early stages, and it will ultimately impact all sectors of the telecommunications services industry, including traditional incumbent local exchange carriers, cable providers, wireless service providers, and emergency service providers. This Article will describe the technical issues surrounding emergency service in VoIP, examine the status of proposed technical strategies, and identify candidate criteria to be used in certification. Furthermore, this Article will examine the theories behind and examples of successful certification within self-regulatory regimes, including (1) the use of certification in product safety; (2) the use of certification in particular by Underwriters Laboratories acting as certifying institutions; (3) ISO 9000 quality system certification; (4) interoperability certification within the telecommunications industry through Cable Television Laboratories and Telcordia; (5) the Wi-Fi Alliance as a consumer-oriented certification consortium; and (6) general experience with self-regulation in environmental policy. In the end, this Article will synthesize these insights in order to propose specific recommendations on institutional design, technical criteria, and the certification process.

Keywords: VoIP, E911, standard-setting, ISO 9000, emergency services

JEL Classification: G18, G38, K23, L43, L50, L96, K13

Suggested Citation

Ryan, Patrick S. and Lookabaugh, Tom and Sicker, Douglas, A Model for Emergency Service of VoIP Through Certification and Labeling . Available at SSRN: https://ssrn.com/abstract=876052

Patrick S. Ryan

Catholic University of Leuven (KUL) - Interdisciplinary Center for Law and Information Technology (ICRI) ( email )

Tiensestraat 41
Leuven, B-3000
Belgium
303-835-3574 (Phone)
303-265-9737 (Fax)

Google Inc. ( email )

1600 Amphitheatre Parkway
Mountain View, CA 94043
United States
512-751-5346 (Phone)

University of Colorado at Boulder, Interdisciplinary Telecommunications Program ( email )

Interdisciplinary Telecommunications Program
Boulder, CO 80309
United States
303-835-3574 (Phone)
303-265-9737 (Fax)

Tom Lookabaugh

University of Colorado at Boulder - Department of Computer Science ( email )

Boulder, CO
United States

Douglas Sicker (Contact Author)

Carnegie Mellon University ( email )

Pittsburgh, PA 15213-3890
United States

University of Colorado at Boulder - Department of Computer Science ( email )

Boulder, CO
United States

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