The False Promise of Technological Determinism: The Case of Enterprise Resource Planning Systems

14 Pages Posted: 8 May 2006

Abstract

According to software vendors and consultants, Enterprise Resource Planning systems (ERPs) transform the nature, structure and management of work regardless of organisational context. This paper contests this technologically deterministic view of organisational change by demonstrating the role that discourse plays in the social construction of ERPs.

Suggested Citation

Wailes, Nick, The False Promise of Technological Determinism: The Case of Enterprise Resource Planning Systems. New Technology, Work and Employment, Vol. 21, pp. 2-15, March 2006, Available at SSRN: https://ssrn.com/abstract=886617 or http://dx.doi.org/10.1111/j.1468-005X.2006.00159.x

Nick Wailes

University of Sydney ( email )

H69 - The Economics and Business Building, Room 52
Sydney NSW 2006
Australia
+61 2 9351 7870 (Phone)
+61 2 9351 4729 (Fax)

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