Employee Involvement and Organizational Citizenship: Implications for Labor Law Reform and 'Lean Production'

Industrial and Labor Relations Review, July 1998

Posted: 11 Jun 1998

See all articles by Peter Cappelli

Peter Cappelli

University of Pennsylvania Wharton School - Center for Human Resources; National Bureau of Economic Research (NBER); University of Pennsylvania - Management Department

Nikolai Rogovsky

International Labour Organization (ILO)

Abstract

Using data from surveys of employees and their supervisors in eight companies in 1992, the authors examine how each of two forms of employee involvement affected an important dimension of individual performance, organizational citizenship behavior (OCB), defined as individual discretionary behavior that promotes the organization and is not explicitly rewarded. Involvement in work organization increased OCB both indirectly, by changing the job characteristics of individual tasks, and directly, independent of such changes. In contrast, involvement in decisions governing employment practices had only small indirect effects on OCB and no direct effect. These results inform the contemporary debate in labor law concerning the appropriate scope for employee involvement plans as well as the debate about the mechanism through which new production systems affect employee performance.

JEL Classification: J53

Suggested Citation

Cappelli, Peter and Rogovsky, Nikolai, Employee Involvement and Organizational Citizenship: Implications for Labor Law Reform and 'Lean Production'. Industrial and Labor Relations Review, July 1998. Available at SSRN: https://ssrn.com/abstract=88968

Peter Cappelli (Contact Author)

University of Pennsylvania Wharton School - Center for Human Resources ( email )

3733 Spruce Street, Vance Hall
Philadelphia, PA 19104-6358
United States

HOME PAGE: http://www.wharton.upenn.edu/faculty/cappelli.html

National Bureau of Economic Research (NBER)

1050 Massachusetts Avenue
Cambridge, MA 02138
United States

University of Pennsylvania - Management Department ( email )

The Wharton School
Philadelphia, PA 19104-6370
United States

Nikolai Rogovsky

International Labour Organization (ILO)

Route des Morillons 4
Geneva, 1211
Switzerland

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