Do I Contribute More When I Trust More? Differential Effects of Cognition- and Affect-Based Trust

24 Pages Posted: 8 May 2006

See all articles by Kok-Yee Ng

Kok-Yee Ng

Nanyang Technological University (NTU) - Nanyang Business School

Roy Y. J. Chua

Harvard Business School, Organizational Behavior Unit

Abstract

This study investigates the relationship between level of trust and cooperative behaviours in a social dilemma. We argue that this relationship should depend on the basis of trust (cognition- versus affect-based) and on beliefs about the equality of resource endowments. Results supported our prediction that increasing affect-based trust increases cooperation, but increasing cognition-based trust to a certain level can reduce cooperation because of free-riding tendency. Moreover, these effects of trust are stronger for individuals who believed that other group members had more resources than they did. Thus, our study demonstrates that higher levels of trust do not necessarily encourage cooperation. Implications of these findings are discussed.

Suggested Citation

Ng, Kok-Yee and Chua, Roy Y. J., Do I Contribute More When I Trust More? Differential Effects of Cognition- and Affect-Based Trust. Management and Organization Review, Vol. 2, No. 1, pp. 43-66, March 2006. Available at SSRN: https://ssrn.com/abstract=889982 or http://dx.doi.org/10.1111/j.1740-8784.2006.00028.x

Kok-Yee Ng (Contact Author)

Nanyang Technological University (NTU) - Nanyang Business School ( email )

Singapore, 639798
Singapore

Roy Y. J. Chua

Harvard Business School, Organizational Behavior Unit ( email )

Soldiers Field
Boston, MA 02163
United States

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