Modeling the Impact of Diversity Management
Posted: 30 Mar 2006
Date Written: August 2005
Public management research on diversity suffers from a lack of coherence and little theory building. There have been few attempts to establish a comprehensive theoretical framework through which streams of research can unite and better inform public managers - rather, issues of recruitment, management, and the values are pursued as wholly separate areas of inquiry. This paper critically evaluates the current ways in which public management research addresses the diversity issue and proposes a new comprehensive model for research. The model is based in three functions of diversity management: recruitment and outreach, building cultural awareness, and promoting pragmatic management policy. These functions are linked to organizational performance through a series of intermediate steps, and the resulting model for quantitative analysis is specified.
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