Modeling the Impact of Diversity Management

Posted: 30 Mar 2006

Date Written: August 2005


Public management research on diversity suffers from a lack of coherence and little theory building. There have been few attempts to establish a comprehensive theoretical framework through which streams of research can unite and better inform public managers - rather, issues of recruitment, management, and the values are pursued as wholly separate areas of inquiry. This paper critically evaluates the current ways in which public management research addresses the diversity issue and proposes a new comprehensive model for research. The model is based in three functions of diversity management: recruitment and outreach, building cultural awareness, and promoting pragmatic management policy. These functions are linked to organizational performance through a series of intermediate steps, and the resulting model for quantitative analysis is specified.

Suggested Citation

Pitts, David W, Modeling the Impact of Diversity Management (August 2005). Andrew Young School of Policy Studies Research Paper Series No. 06-18. Available at SSRN:

David W Pitts (Contact Author)

American University ( email )

4400 Massachusetts Ave, NW
Ward 334
Washington, DC 20016
United States


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