Diffusion of Information and Communication Technologies to Businesses
HANDBOOK OF ECONOMICS AND INFORMATION SYSTEMS, Terry Hendershott, ed., Elsevier, 2006
69 Pages Posted: 20 Apr 2006
We survey the literature on the adoption and diffusion of information and communication technologies (ICT) in businesses. We identify two key dimensions that have been the focus of most of the literature. First, research can be categorized as focusing on ICT adoption costs or ICT adoption benefits. Second, research can be categorized as focusing on how adoption is influenced by either the internal organization of the firm or by the external environment. Major themes are highlighted as are opportunities for future research.
Keywords: Business adoption of ICTs, diffusion, Internet
JEL Classification: L86, M0, O33
Suggested Citation: Suggested Citation