Online Dispute Resolution: An Overview and Selected Issues
Economic Commission for Europe, June 7, 2002
23 Pages Posted: 28 Apr 2006
Thomas Schultz ... gave ... a paper that went through many of the practical issues placing ADR on-line ranging from obstacles to implementation and efficacy to financial structures and technological architecture. [He] concluded that to make cyberspace a complete market place ODR mechanisms were as important an ingredient as having sellers and buyers themselves.
Keywords: Online dispute resolution, cyberspace, Internet, e-commerce, online arbitration, non-binding arbitration, online mediation, online negotiation, self-enforcement,
JEL Classification: K4, K40, K2, K20
Suggested Citation: Suggested Citation