Information Integration and Organizational Performance: The Promise and Perils of Enterprise Systems

Conference on Business, Economics and Management, Yasar University, Izmir Turkey

Second International Conference on Business, Management and Economics

27 Pages Posted: 31 May 2006

See all articles by Doina Fotache

Doina Fotache

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration

Octavian Dospinescu

University of Iassy

Adrian Munteanu

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration

Date Written: June 18, 2006

Abstract

The business environment of the new millennium is responsive, dynamic, and competitive and is in a constant state of customer-centres change. It has been argued that effective Information Technology/Information System (IT/IS) project implementation requires a clear business vision, which clarifies the organization's direction, the goals, and the business model behind the implementation of the project. Each new integration project requires linking a whole set of incompatible technologies. Today companies implementing Enterprise Systems are largely internally focused (Enterprise Resource Planning); tomorrow they can be directed to creating linkages between companies (Supply Chain Management, Customer Relationship Management), require the cooperation with the organization's customers. The exploitation of IT and management of enterprise knowledge is the key for an organization's success. This paper discusses the positive effects and the possible perils of information integration investment on organizational performance.

Keywords: organizational impacts, enterprise systems, groupware, New Information Technology, Enterprise Information Portal, Enterprise Resource Planning, Supply Chain Management, Customer Relationship Management

JEL Classification: L86, M1, O30, O33, O52

Suggested Citation

Fotache, Doina and Dospinescu, Octavian and Munteanu, Adrian Bogdanel, Information Integration and Organizational Performance: The Promise and Perils of Enterprise Systems (June 18, 2006). Conference on Business, Economics and Management, Yasar University, Izmir Turkey, Second International Conference on Business, Management and Economics, Available at SSRN: https://ssrn.com/abstract=905116 or http://dx.doi.org/10.2139/ssrn.905116

Doina Fotache (Contact Author)

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration ( email )

Bd. Carol I no.22, Iasi, IS 700506
Iasi, 700506
Romania
40232201431 (Phone)
40232217000 (Fax)

HOME PAGE: http://www.feaa.uaic.ro

Octavian Dospinescu

University of Iassy ( email )

Bd. Carol I no.22, Iasi, IS 700506
Iasi, 700506
Romania

Adrian Bogdanel Munteanu

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration ( email )

Bd. Carol I no.22
Iasi, RO-700505
Romania

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