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Whither Consumer Credit Counseling

12 Pages Posted: 31 May 2006  

Robert M. Hunt

Federal Reserve Bank of Philadelphia

Date Written: 2005


For a half century, nonprofit credit counseling organizations have offered financial education and budget counseling sessions at nominal cost to borrowers. They also negotiate comprehensive repayment plans with a borrower's unsecured creditors. These repayment plans provide an alternative to bankruptcy that is valuable to many consumers. But credit counseling is not without controversy. In recent years, concerns about conflicts of interest and the emergence of a new breed of credit counselors have triggered significant legislative and regulatory activity and substantial restructuring of the industry.

Keywords: Credit counseling, Debt management plans, Creditors' dilemma

JEL Classification: D180, G220, G330

Suggested Citation

Hunt, Robert M., Whither Consumer Credit Counseling (2005). Available at SSRN: or

Robert M. Hunt (Contact Author)

Federal Reserve Bank of Philadelphia ( email )

Ten Independence Mall
Philadelphia, PA 19106-1574
United States
215-574-3806 (Phone)
215-574-7101 (Fax)

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