Quality Practices, Priorities and Performance: An International Study

15 Pages Posted: 7 Aug 2006

See all articles by Louis Brennan

Louis Brennan

Trinity College - Trinity Business School - Institute for International Integration Studies (IIIS)

Alessandra Vecchi

Trinity College Dublin, School of Busines; Dublin City University Business School; Graduate Business School, Griffith College Dublin

Deirdre Crowe

Trinity College (Dublin) - School of Business Studies

Date Written: August 2005

Abstract

This paper presents the results of a survey administered across seventeen countries that seeks to examine quality practices, priorities and performance. The participating countries were Argentina, Australia, Belgium, Brazil, China, Croatia, Denmark, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Spain,Sweden, UK and USA. The methodology involved the use of a self-administered questionnaire to director/head of operations/manufacturing in best practice firms within the sector of firms classified by ISIC(rev.2) Division 38. There is evidence of both similarities and differences across the countries studied. Further analysis is required to explore the convergence versus "culture specific" argument.

Keywords: International, Practices, Priorities, Performance

Suggested Citation

Brennan, Louis and Vecchi, Alessandra and Crowe, Deirdre, Quality Practices, Priorities and Performance: An International Study (August 2005). IIIS Discussion Paper No. 83. Available at SSRN: https://ssrn.com/abstract=922015 or http://dx.doi.org/10.2139/ssrn.922015

Louis Brennan (Contact Author)

Trinity College - Trinity Business School - Institute for International Integration Studies (IIIS) ( email )

Trinity Business School
Trinity College
Dublin 2
Ireland

Alessandra Vecchi

Trinity College Dublin, School of Busines ( email )

The Sutherland Centre, Level 6, Arts Building
Trinity College
Dublin 2
Ireland

Dublin City University Business School ( email )

Dublin
Ireland

Graduate Business School, Griffith College Dublin ( email )

South Circular Road,
Dublin, 8
Ireland

Deirdre Crowe

Trinity College (Dublin) - School of Business Studies ( email )

AAP College Green
Dublin 2
Ireland

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