Emotional Aperture and Strategic Renewal: The Accurate Recognition of Collective Emotions

33 Pages Posted: 20 Sep 2006

See all articles by Jeffrey Sanchez-Burks

Jeffrey Sanchez-Burks

University of Michigan, Stephen M. Ross School of Business

Quy Nguyen Huy

INSEAD

Date Written: April 2007

Abstract

This article introduces emotional aperture, defined as the ability to recognize patterns of specific collective emotions. We show how emotional aperture can help leaders recognize and deal with diverse collective emotions that arise during strategic renewal and other emotionally turbulent processes. We describe key psychological-cultural enablers and impediments, moreover, to achieving the necessary focus and accuracy required for an effective emotional aperture in organizations. This article provides an initial conceptualization of how leaders can adjust their focus to group-level emotions and thus complement existing notions of emotional abilities (e.g., emotional intelligence), which focus on individual-level emotions.

Keywords: strategic renewal, emotions, emotional intelligence, group emotions, leadership, culture

JEL Classification: M00, M12

Suggested Citation

Sanchez-Burks, Jeffrey and Huy, Quy Nguyen, Emotional Aperture and Strategic Renewal: The Accurate Recognition of Collective Emotions (April 2007). Ross School of Business Paper No. 1047, Available at SSRN: https://ssrn.com/abstract=931492 or http://dx.doi.org/10.2139/ssrn.931492

Jeffrey Sanchez-Burks (Contact Author)

University of Michigan, Stephen M. Ross School of Business ( email )

701 Tappan Street
Ann Arbor, MI MI 48109
United States

Quy Nguyen Huy

INSEAD ( email )

Boulevard de Constance
77305 Fontainebleau Cedex
France

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