An Expectancy Model of Chinese-American Differences in Conflict-Avoiding

Journal of International Business Studies, Vol. 37, pp. 76-91, 2006

16 Pages Posted: 6 Oct 2006

See all articles by Ray Friedman

Ray Friedman

Vanderbilt University - Organizational Behavior

Shu-Cheng Chi

National Taiwan University - Department of Business Administration

Leigh Anne Liu

Georgia State University - J. Mack Robinson College of Business

Abstract

This paper develops an expectancy model for Chinese-American differences in conflict-avoiding, and tests this model using a scenario study with respondents from Taiwan and the US. Our results show that a higher Chinese tendency to avoid conflict is explained by higher Chinese expectations that direct conflict will hurt the relationship with the other party, and by greater concern for the other party among Chinese. It is not, however, explained by differences in the expected career costs/benefits of good/bad relations with others. Also, Chinese are more sensitive to hierarchy than Americans, so that avoiding is heightened more for Chinese than for Americans when the other party is of higher status. Qualitative results suggest that Chinese-American differences in time frames may also explain differences in avoiding. Implications for businesses and management are suggested.

Keywords: culture, conflict, avoiding, Chinese, guanxi

Suggested Citation

Friedman, Raymond A. and Chi, Shu-Cheng and Liu, Leigh Anne, An Expectancy Model of Chinese-American Differences in Conflict-Avoiding. Journal of International Business Studies, Vol. 37, pp. 76-91, 2006, Available at SSRN: https://ssrn.com/abstract=935150

Raymond A. Friedman (Contact Author)

Vanderbilt University - Organizational Behavior ( email )

401 21st Avenue South
Nashville, TN 37203
United States
615-322-3992 (Phone)
615-343-7177 (Fax)

HOME PAGE: http://mba.vanderbilt.edu/faculty/rfriedman.cfm

Shu-Cheng Chi

National Taiwan University - Department of Business Administration ( email )

No. 1, Sec. 4, Roosevelt Rd.
Taipei
Taiwan
+886 2 236 3 0231 Ext. 2942 (Phone)
+886 2 236 8 9305 (Fax)

Leigh Anne Liu

Georgia State University - J. Mack Robinson College of Business ( email )

P.O. Box 4050
Atlanta, GA 30303-3083
United States

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