Conflict Style and Coping with Role Conflict: An Extension of the Uncertainty Model of Work Stress

International Journal of Conflict Management, Vol. 13, No. 3, pp. 236-257, 2002

23 Pages Posted: 19 Oct 2006

See all articles by Simon T. Tidd

Simon T. Tidd

Vanderbilt University - Vanderbilt Institute for Public Policy Studies

Ray Friedman

Vanderbilt University - Organizational Behavior

Abstract

This study investigates the impact of conflict style as a coping strategy in response to role conflict, Recent research has begun to examine workplace uncertainty as a mediator in the role stress process. Using this overall framework, we developed and tested hypotheses regarding the effect of conflict style activeness on the link between role conflict and uncertainty. Results supported the mediating role of uncertainty in the role stress process, thus replicating previous research. Additionally, the results showed exhibiting a more active approach to conflict management decreased the negative impact of role conflict an uncertainty. These findings suggest that individuals may be able to reduce the negative individual impact of role conflict in their environment by adopting positive behavioral styles while avoiding negative ones.

Keywords: stress, role, conflict, uncertainty, personality

Suggested Citation

Tidd, Simon T. and Friedman, Raymond A., Conflict Style and Coping with Role Conflict: An Extension of the Uncertainty Model of Work Stress. International Journal of Conflict Management, Vol. 13, No. 3, pp. 236-257, 2002, Available at SSRN: https://ssrn.com/abstract=938185

Simon T. Tidd

Vanderbilt University - Vanderbilt Institute for Public Policy Studies ( email )

1207 18th Avenue South
Nashville, TN 37212
United States
615-322-8508 (Phone)

Raymond A. Friedman (Contact Author)

Vanderbilt University - Organizational Behavior ( email )

401 21st Avenue South
Nashville, TN 37203
United States
615-322-3992 (Phone)
615-343-7177 (Fax)

HOME PAGE: http://mba.vanderbilt.edu/faculty/rfriedman.cfm

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