Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology

Ross School of Business Paper No. 1056

Academy of Management Review, September 2006

59 Pages Posted: 25 Oct 2006  

Emily Heaphy

University of Michigan - Stephen M. Ross School of Business

Jane E. Dutton

University of Michigan, Stephen M. Ross School of Business

Date Written: October 2006

Abstract

Human physiological systems are highly responsive to positive social interactions, but the organizational importance of this finding has been largely unexplored. After reviewing the extant research, we illustrate how consideration of the physiological effects of positive social interactions at work opens new research questions about (a) how positive social interactions affect human capacity (e.g., work recovery, engagement) and (b) how organizational contexts (e.g., practices, culture and leadership) affect employee health and physiological resourcefulness. Finally, we address the practical implications of integrating physiological data into organizational research. Overall, our paper invites a fuller consideration of how employees' bodies are affected by everyday work interactions, and in so doing, encourages a stronger tie between human physiology and organizational research.

Keywords: Relationship, Physiology, Body, High Quality Connections, Resourcefulness, Health

JEL Classification: M59

Suggested Citation

Heaphy, Emily and Dutton, Jane E., Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology (October 2006). Ross School of Business Paper No. 1056; Academy of Management Review, September 2006. Available at SSRN: https://ssrn.com/abstract=940079 or http://dx.doi.org/10.2139/ssrn.940079

Emily Heaphy (Contact Author)

University of Michigan - Stephen M. Ross School of Business ( email )

701 Tappan Street
Ann Arbor, MI MI 48109
United States

Jane Dutton

University of Michigan, Stephen M. Ross School of Business ( email )

701 Tappan Street
2014 Paton Accounting Center
Ann Arbor, MI 48109-1234
United States
734-764-1376 (Phone)

Paper statistics

Downloads
350
Rank
68,286
Abstract Views
2,068