Online Dispute Resolution: Do You Know Where Your Children Are?
David Allen Larson
Negotiation Journal, Vol. 19, No. 3, p. 199, July 2003
Will we ever see the day when the Internet serves as the primary venue for problem solving and dispute resolution? Social science research suggests that our online communication skills will improve as we learn relational behaviors based upon nonverbal cues available online. Dispute resolution and problem solving will move online, however, whether or not you and I master those skills. Our children already have developed effective online relational behaviors and can establish trust and intimacy online.
Number of Pages in PDF File: 7
Keywords: Online Dispute Resolution, ODR, Technology Mediated Dispute Resolution, TMDR, Computer Mediated Communication, CMC, Information and Communication Technology, ICT,mediation,negotiation,internet,intimacy,kids,ADR,alternative dispute resolution,children,friends,relational,teenage,IM,instant messaging
JEL Classification: D74,K30,K40,I20,I29,D81,D83,O30,O31,O33,M10,C7
Date posted: November 20, 2006