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Factors Influencing ERP Projects Success in the Vendor Selection Process

10 Pages Posted: 25 Nov 2006  

Luminita Hurbean

West University of Timisoara

Date Written: August 2006


Successful implementation of an ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. These primary criteria determine the probability of gaining significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can ensure that the chosen system will support and enable the business improvements envisioned.

Among the numerous critical success factors (CSFs) in the implementation of ERP systems, identified and demonstrated by practitioners and academic researchers in the last few years, we will synthesize and analyze the vendor selection issues, in connection to the implementation aspects, as we consider implementation the essential "ingredient" of the ERP success.

Keywords: ERP implementation, ERP vendor selection process, critical success factors, ROI, ERP success

JEL Classification: O33

Suggested Citation

Hurbean, Luminita, Factors Influencing ERP Projects Success in the Vendor Selection Process (August 2006). Available at SSRN: or

Luminita Hurbean (Contact Author)

West University of Timisoara ( email )

Timisoara 300223, Timis

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