Bridging Faultlines by Valuing Diversity: Diversity Beliefs, Information Elaboration, and Performance in Diverse Work Groups

41 Pages Posted: 31 Jan 2007

See all articles by Astrid C. Homan

Astrid C. Homan

University of Amsterdam - Department of Work and Organizational Psychology

D.L. van Knippenberg

Erasmus University Rotterdam (EUR)

Gerben A. van Kleef

University of Amsterdam - Department of Psychology

C.K.W. de Dreu

affiliation not provided to SSRN

Date Written: September 1, 2006

Abstract

Although there are numerous potential benefits to diversity in work groups, converging dimensions of diversity often prevent groups from exploiting this potential. In a study of heterogeneous decision-making groups, we examined whether the disruptive effects of diversity faultlines can be overcome by convincing groups of the value in diversity. Groups were either persuaded of the value of diversity or of the value of similarity for group performance, and they were provided with either homogeneous or heterogeneous information. As expected, informationally diverse groups performed better when they held pro-diversity rather than pro-similarity beliefs, whereas the performance of informationally homogeneous groups was unaffected by diversity beliefs. This effect was mediated by group-level information elaboration. Implications for diversity management in organizations are discussed.

Keywords: Diversity, Diversity Beliefs, Faultlines, Information Elaboration, Team Performance

Suggested Citation

Homan, Astrid C. and Van Knippenberg, Daan and van Kleef, Gerben A. and Dreu, C.K.W. de, Bridging Faultlines by Valuing Diversity: Diversity Beliefs, Information Elaboration, and Performance in Diverse Work Groups (September 1, 2006). ERIM Report Series Reference No. ERS-2006-071-ORG, Available at SSRN: https://ssrn.com/abstract=960619

Astrid C. Homan (Contact Author)

University of Amsterdam - Department of Work and Organizational Psychology ( email )

Weesperplein 4
Amsterdam, 1018 XA
Netherlands
+31 20 525 5955 (Phone)
+31 20 639 0531 (Fax)

Daan Van Knippenberg

Erasmus University Rotterdam (EUR) ( email )

Burgemeester Oudlaan 50
3000 DR Rotterdam, Zuid-Holland 3062PA
Netherlands

Gerben A. Van Kleef

University of Amsterdam - Department of Psychology ( email )

Roetersstraat 15
Amsterdam, 1018 WB
Netherlands
+31 20 525 6633 (Phone)
+31 20 639 0531 (Fax)

C.K.W. de Dreu

affiliation not provided to SSRN

No Address Available

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