How Information Systems Research Can Inform Current and Emerging Government Institutions: Two Views
50 Pages Posted: 9 Feb 2007
Date Written: August 2006
Government occupies a central role in our world of inter-connected human systems of work, transportation, utilities, commerce, healthcare, and public education. Focusing on the U.S. federal government, this essay advances the lens of our government as an information processing system that monitors, regulates, funds, and provides certain services. Government, as an information processing system, organizes and influences other human systems at local, state, and national levels. However, what if one of the subcomponents comprising our system of government fails? How fragile is our system of government? What insights into the organization of information systems can better reform our system of government to be more effective and flexible? This essay encourages the reader to explore ways that inter-agency government efforts are analogous to information processing among distributed components. With this lens, new research opportunities emerge to re-organize our system of government to better share information across departments, to protect citizens from harm, and to prevent future disasters similar to Katrina and 9/11.
Keywords: organizational design, information systems, government agencies, information flows, inter-agency collaborations
JEL Classification: D23, D70, D81, D83
Suggested Citation: Suggested Citation