Institutional Factors Affecting Offshore Business Process and Information Technology Outsourcing

Journal of International Management, Vol. 13, No. 1, 2007

37 Pages Posted: 13 Mar 2007

See all articles by Nir Kshetri

Nir Kshetri

University of North Carolina (UNC) at Greensboro - Bryan School of Business & Economics

Abstract

Micro and macro level impacts of offshore outsourcing are far from clear. Thus there are some well-founded rationales for and against offshore outsourcing as well as a number of misinformed and ill guided viewpoints. Using institutional theory as a lens, this paper analyzes the drivers of offshore business process and information technology outsourcing. We examine the mechanisms by which regulative rules, social rules, culturally supported habits and subconsciously accepted rules and customs influence assessment, selection as well as continuation of outsourcing projects. Managerial and policy implications are discussed and directions for future research have been suggested.

Keywords: Offshore outsourcing, institutions, privacy laws, rule of law, codes of conduct

JEL Classification: O33

Suggested Citation

Kshetri, Nir, Institutional Factors Affecting Offshore Business Process and Information Technology Outsourcing. Journal of International Management, Vol. 13, No. 1, 2007. Available at SSRN: https://ssrn.com/abstract=969778

Nir Kshetri (Contact Author)

University of North Carolina (UNC) at Greensboro - Bryan School of Business & Economics ( email )

401 Bryan Building
Greensboro, NC 27402-6179
United States
336-334-4530 (Phone)
336-334-4141 (Fax)

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