What Do We Really Know about When Technological Innovation Improves Performance (and When it Does Not)?

43 Pages Posted: 25 Apr 2007

See all articles by J. Adetunji Adegbesan

J. Adetunji Adegbesan

Pan-African University - Lagos Business School

J. E. Ricart

University of Navarra - IESE Business School

Date Written: January 2007

Abstract

Most approaches to innovation bear the implicit assumption that increased innovativeness leads to improved organizational performance. Thus, more attention has been focused on innovativeness than on innovation performance; on novelty than on value. However, recent empirical evidence calls into question the unqualified optimism surrounding innovation, and leads us to ask what we really know about when technological innovation improves performance. In this paper, we seek to make a contribution by presenting the results of an exhaustive review of extant knowledge on the outcomes of technological innovation. Our synthesis of the literature allows us to relate in one parsimonious model the drivers and moderators of the antecedents, technical outcomes, and performance outcomes of technological innovation and technological change. We also make sense of the proliferation of terms, and consequent terminological ambiguity, which characterizes a lot of work on technological innovation. Finally, in the light of the model presented and recent developments in work on firm capabilities, we indicate possible avenues for further development of this critical area of research.

Keywords: technological information, organizational performance, innovation and innovativeness.

Suggested Citation

Adegbesan, Joseph Adetunji and Enric Ricart, Joan, What Do We Really Know about When Technological Innovation Improves Performance (and When it Does Not)? (January 2007). IESE Business School Working Paper No. 668, Available at SSRN: https://ssrn.com/abstract=982335 or http://dx.doi.org/10.2139/ssrn.982335

Joseph Adetunji Adegbesan (Contact Author)

Pan-African University - Lagos Business School ( email )

2 Ahmed Onibudo Street
P. O. Box 73688
Victoria Island, Lagos 101007
Nigeria
+234-1-7740280 (Phone)
+234-1-4616173 (Fax)

HOME PAGE: http://www.lbs.edu.ng

Joan Enric Ricart

University of Navarra - IESE Business School ( email )

Avenida Pearson 21
Barcelona, 08034
Spain
34 3 204 40 00 (Phone)
34 3 280 11 77 (Fax)

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
225
Abstract Views
1,026
rank
163,477
PlumX Metrics