Identifying, Enabling and Managing Dynamic Capabilities in the Public Sector

22 Pages Posted: 18 Jun 2007

See all articles by Amy Pablo

Amy Pablo

University of Calgary - Haskayne School of Business

Trish Reay

University of Alberta - Department of Strategic Management and Organization

Jim Dewald

University of Calgary - Haskayne School of Business

Ann Casebeer

University of Alberta - Faculty of Medicine

Abstract

In this paper, we examine how a public sector organization developed a new strategic approach based on the identification and use of an internal dynamic capability (learning through experimenting). In response to the need for continual performance improvement in spite of reduced financial resources, this organization engaged in three overlapping phases as they shifted to this strategic approach. First, managers identified appropriate latent dynamic capabilities. Next, they used their leadership skills and built on established levels of trust to enable the use of these dynamic capabilities. Finally, they managed the tension between unrestricted development of local initiatives and organizational needs for guidance and control.

Suggested Citation

Pablo, Amy and Reay, Trish and Dewald, James R. and Casebeer, Ann, Identifying, Enabling and Managing Dynamic Capabilities in the Public Sector. Journal of Management Studies, Vol. 44, No. 5, pp. 687-708, July 2007, Available at SSRN: https://ssrn.com/abstract=994452 or http://dx.doi.org/10.1111/j.1467-6486.2006.00675.x

Amy Pablo (Contact Author)

University of Calgary - Haskayne School of Business ( email )

2500 University Drive, NW
Calgary, Alberta T2N 1N4
Canada

Trish Reay

University of Alberta - Department of Strategic Management and Organization ( email )

Edmonton, Alberta T6G 2R6
Canada
780-492-4246 (Phone)
780-492-3325 (Fax)

James R. Dewald

University of Calgary - Haskayne School of Business ( email )

2500 University Drive, NW
Calgary, Alberta T2N 1N4
Canada

Ann Casebeer

University of Alberta - Faculty of Medicine ( email )

Edmonton, Alberta
Canada

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