A Case Study Approach to Exploring the Relationship between Human Resources Management and Firm Performance

28 Pages Posted: 11 Jul 2007  

Cristina Simón

Fundación Instituto de Empresa, S.L.

Date Written: January 24, 2007

Abstract

Research in the field of Strategic Human Resource Management (SRHM) has been especially wide and fruitful for the last two decades. Most of the work, however, has long been relied on cross-sectional studies and single respondent survey (SRSM) techniques. Models produced so far hence do not discuss the impact of people management practices over individuals and the relations among employee's outcomes and business unit or corporate results. The present paper presents a quantitative case study of a large financial services organization and explores the possible links among HR and individual and business unit levels of performance. Though being highly exploratory, the study raises a set of issues that might challenge some of the SHRM well-established statements such as the assumption of a direct, linear relationship between HR practices and business results, or the use of financial ratios as suitable indicators of the efficiency of people management practices.

Keywords: Strategic HRM, firm performance, case study

JEL Classification: M12, D21

Suggested Citation

Simón, Cristina, A Case Study Approach to Exploring the Relationship between Human Resources Management and Firm Performance (January 24, 2007). IE Working Paper No. WP07-01. Available at SSRN: https://ssrn.com/abstract=997133 or http://dx.doi.org/10.2139/ssrn.997133

Cristina Simón (Contact Author)

Fundación Instituto de Empresa, S.L. ( email )

Mª Molina 11, 13, 15
Madrid, 28006
Spain
915689749 (Phone)

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