The Moderating Role of Intrinsic Motivation on Turnover Intention of the Employees in Five Star Hotels

American Based Research Journal, Vol. 6 Issue 9, September 2017

10 Pages Posted: 8 May 2020

See all articles by Ayman Mousa Ali Jarwan

Ayman Mousa Ali Jarwan

University Malaysia Perlis (UniMap)

Prof. Dr.Yoshifumi Harada

affiliation not provided to SSRN

Prof. Dr. Idris Bin Mohd Noor

affiliation not provided to SSRN

Date Written: September 01, 2017

Abstract

this paper aimed to examine the turnover intention of employees in the hotel industry and its relationship with HRMs, corporate image and career growth, as moderated by intrinsic motivation. The research findings have significant implications for hotel managers and contribute to literature dedicated to hospitality by providing insights into the predictors of staff turnover and how they can be managed. The findings indicated strategies for human resource employment in hotels that can be employed to attract, develop and retain employees and these include hiring qualified employees with working experience, and employee-job fit. This research and its findings is expected to guide hotels in how to mitigate high labor turnover through the adoption of systematic HRM strategies. The previous studies are also expected to facilitate effective management of human capital, allocation of resources and adoption of strategies to manage and retain employees.

Keywords: Turnover intention, HRMs, corporate image, career growth and five star hotels

Suggested Citation

Jarwan, Ayman Mousa Ali and Harada, Prof. Dr.Yoshifumi and Noor, Prof. Dr. Idris Bin Mohd, The Moderating Role of Intrinsic Motivation on Turnover Intention of the Employees in Five Star Hotels (September 01, 2017). American Based Research Journal, Vol. 6 Issue 9, September 2017, Available at SSRN: https://ssrn.com/abstract=3575520

Ayman Mousa Ali Jarwan (Contact Author)

University Malaysia Perlis (UniMap) ( email )

School of Computer and Communication Engineering
Malaysia

Prof. Dr.Yoshifumi Harada

affiliation not provided to SSRN

Prof. Dr. Idris Bin Mohd Noor

affiliation not provided to SSRN

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