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Toraj Vatandost

Islamic Azad University - Kermanshah Branch

Master of Commercial Management, Islamic Azad University, Kermanshah Branch, Iran

4th Fl., Blk. # 2, North End of Sattari Hwy.

Kermanshah, Blvd., Tehran 1477893855

Iran

SCHOLARLY PAPERS

2

DOWNLOADS

713

TOTAL CITATIONS

1

Scholarly Papers (2)

1.

Study the Effects of Development of Electronic Banking on Customer Satisfaction Levels by Using Kano Model (Case Study: Refah Bank of Kermanshah, Iran)

International Research Journal of Applied and Basic Sciences. Vol., 3 (5), 950-960, 2012
Number of pages: 11 Posted: 12 Sep 2012 Last Revised: 23 Nov 2012
Payame Noor University - Department of Educational Sciences, Islamic Azad University - Kermanshah Branch and Department of Management, Payame Noor University, I.R. of Iran Department of Management, Payame Noor University, I.R of IRAN
Downloads 508 (137,904)
Citation 1

Abstract:

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sextuple services, customer satisfaction, E-banking, Kano model

2.

A Study of the Relationship between Perceived Organizational Justice and Social Capital of Staff (Case Study: Physical Education General Department of Ilam Province)

International Journal of Sport Studies, Vol., 2 (9), 455-464, 2012
Number of pages: 10 Posted: 14 Dec 2012
Peyman Akbari, Peyman Akbari, Mehdi Sharafi and Toraj Vatandost
Department of Management, Payame Noor University, I.R. of Iran Department of Management, Payame Noor University, I.R of IRAN, Master of Commercial Management, Islamic Azad University, Kermanshah Branch, Kermanshah, Iran and Islamic Azad University - Kermanshah Branch
Downloads 205 (371,583)

Abstract:

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Distributive Justice, Procedural Justice, Interactional Justice, Social Capital