Adwait Khare

Quinnipiac University

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Customer Complaining: The Role of Tie Strength and Information Control

Journal of Retailing, 84(2), 195-204, June 2008

Number of pages: 11 Posted: 12 Oct 2013 Last Revised: 18 Oct 2013

Vikas Mittal, John Huppertz and Adwait Khare

Rice University, Union University - Union Graduate College and Quinnipiac University

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