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Heshan Sun

Syracuse University

900 S. Crouse Avenue

Syracuse, NY 13244-2130

United States

  • Syracuse University

SCHOLARLY PAPERS

4

DOWNLOADS

240

TOTAL CITATIONS

0

Scholarly Papers (4)

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1.

Satisfaction to Stay, Regret to Switch: Understanding Post-Adoption Regret in Choosing Competing Technologies When Herding

Zou, H. M., Sun, H., and Fang, Y. “Satisfaction to Stay, Regret to Switch: Understanding Post-Adoption Regret in Choosing Competing Technologies When Herding,” Information Systems Research, Forthcoming. https://pubsonline.informs.org/doi/10.1287/isre.2022.1188
Number of pages: 44 Posted: 03 Feb 2023
Haiyun (Melody) Zou, Heshan Sun and Yulin Fang
University of Warwick, Warwick Business School, Syracuse University and Faculty of Business and Economics, The University of Hong Kong
Downloads 155 (480,208)

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Regret, competing technologies, post-adoption, herding in technology adoption, switch, longitudinal study

2.

Consuming Information Systems: an Economic Model of User Satisfaction

Heshan Sun, Yulin Fang, and J.J. Po-An Hsieh, “Consuming Information Systems: An Economic Model of User Satisfaction,” Decision Support Systems, 2014, 57(1), pp. 188-199.
Number of pages: 37 Posted: 18 Nov 2021
Heshan Sun, Yulin Fang and JJ Po-An Hsieh
Syracuse University, Faculty of Business and Economics, The University of Hong Kong and Georgia State University, Robinson College of Business, Computer Information Systems Department
Downloads 73 (852,604)

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User satisfaction, marginal utility, information quality, economic theory, information technology consumption

3.

Contribute to MY IT Service: Encouraging Technology Extra-Role Behaviors in User-Artifact Interactions from a Psychological Ownership Perspective

Zou, H. M., Fang, Y., Sun, H., and Lim, K. H. “Contribute to MY IT Service: Encouraging Technology Extra-Role Behaviors in User-Artifact Interactions from a Psychological Ownership Perspective,” Information Systems Research, forthcoming
Number of pages: 51 Posted: 10 Jan 2026 Last Revised: 16 Mar 2026
Haiyun (Melody) Zou, Yulin Fang, Heshan Sun and Kai H. Lim
University of Warwick, Warwick Business School, The University of Hong Kong, Syracuse University and The Hong Kong Polytechnic University
Downloads 12 (1,526,714)

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technology extra-role behavior, psychological ownership of IT service, user-artifact interaction, human-algorithm interaction, access-based consumption, personalization, mixed methods, multimethod

4.

The Role of Affect in is Research: A Critical Survey and a Research Model, in Hci and Mis (I): Foundations

Zhang, P. and Galletta, D. (eds), Series of Advances in Management Information Systems, M.E. Sharpe, 2006
Posted: 06 Nov 2013 Last Revised: 28 Jan 2014
Heshan Sun and Ping Zhang
Syracuse University and Syracuse University

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Affect, Emotion, Cognition, Information Systems, Personality Trait, Affective Reactions Toward Using IT, Cognitive Reactions Toward Using IT