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Hillary Chanda

Copperbelt University

Hillary Chanda

Jambo Drive, Riverside

P O Box 21692

Kitwe, Copperbelt

Zambia

  • Copperbelt University

SCHOLARLY PAPERS

2

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Scholarly Papers (2)

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1.

Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia

Creative Education, Vol. 8(7), p. 1044-1068, June 2017
Number of pages: 25 Posted: 23 Jun 2017
Bruce Mwiya, Justice Bwalya, Beenzu Siachinji, Shem Sikombe, Hillary Chanda and Moffat Chawala
Copperbelt University, Copperbelt University, Copperbelt University, Copperbelt University, Copperbelt University and Copperbelt University
Downloads 728 (87,748)

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Service Quality, University, Customer Satisfaction, Zambia

2.

Are There Study Mode Differences in Perceptions of University Education Service Quality? Evidence from Zambia

Mwiya et al. (2019) Are there study mode differences in perceptions of university education service quality? Evidence from Zambia, Cogent Business & Management (2019), 6: 1579414
Number of pages: 19 Posted: 02 Apr 2019
Bruce Mwiya, Beenzu Siachinji, Justice Bwalya, Shem Sikombe, Moffat Chawala, Hillary Chanda, Maidah Kayekesi, Eledy Sakala, Alexinah Muyenga and Bernadette Kaulung'ombe
Copperbelt University, Copperbelt University, Copperbelt University, Copperbelt University, Copperbelt University, Copperbelt University, Copperbelt University - School of Business, Copperbelt University, Copperbelt University and Copperbelt University
Downloads 88 (753,595)

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service quality, university higher education, study mode, SERVPERF, Zambia, developing country